Microsoft Dynamics 365 Business Central: A single solution for teams review

8.5Expert Score

Microsoft Dynamics 365 Business Central is a cloud-based CRM and ERP application from Microsoft. It extends within Dynamics 365 and leverages the Microsoft 365 app environments. With support for cloud, private, on-premise and hybrid. This aimed at Mid size business offering, like lots of Microsoft products, is really off the shelf for the enterprise. With strong templates for functions, roles and workflows. Business Central offers a compelling and complex approach to work management. But who does this suite all users? Well, let's look at the Total Software Info review and see if Microsoft Dynamics 365 Business Central is the cloud ERP for you!

PROS

Off the shelf approach
Integration with Microsoft apps and licenses
Integration with other apps is plenty
Strong workflow options
Scalable to new heights if required

CONS

Aimed at the mid-size, more suited for large enterprise
Costs can scale and license can be complex
Relies on the Microsoft 365 extension, other products can be more all in one

Microsoft Dynamics 365 Business Central Quick Info

What is Microsoft Dynamics 365 Business Central?

Be in control of your business!

Business Central is a work management solution, with a strong emphasis on ERP just like the Accelo project management software. The key difference is Business Central comes with more advanced features whereas Accelo is less functional and easy to use.

To fulfil your business goals, Business Central links teams across your organisation with tools to help them work more effectively, communicate better, and adapt more swiftly to changes.

Business Central is a stand-alone product that does not completely integrate with all Dynamics 365 products. Customer Service Professional attach and/or Sales Professional attach user licences are the only exceptions.

Tenant-based licences for Marketing and Fraud Protection are also available for Business Central users.

Business Central is offered in two levels of capability, Essentials and Premium, and is licenced by the assigned user. Users can be licenced with either an Essentials or a Premium licence, but not both.

We find these licenses are similar, and the Premium gives you extra options with Service Order Management and Manufacturing.

You can use Business Central in the cloud and on-premise. This is how Microsoft has offerings to support different security requirements of organisations. For example, in Government and agency ma

Benefits of Business Central include connecting to the Microsoft Power Platform, primarily Power BI. But also connecting with the Microsoft 365 apps. As we reviewed with Microsoft Portfolio and Project Management. When using a Microsoft application, you can leverage all facets.
Using Connect Apps via the API and Azure, you can connect different data sources and applications to Business Centra. The sky is the limit!

From the functional perspective, having access to manage and oversee all financial activity through the entire supply chain. And when using the core resource applications within Busines Central, you get a good starting point to cover the basics of

Financial Management
Human Resources Management
AI-Supported Forecasting
Customer Relationship Management
Project Management
Supply Chain Management
E-Services
Warehouse Management and Inventory

Premium has everything in Essentials plus:
Service Order Management
Manufacturing.

Although we shouldn’t say the basics of, as the training requirements of this can be quite steep.

This is where our opinion comes in that Dynamics 365 Business Central is aimed at small to mid-size businesses, but it has a large range of options that feel more for the enterprise. Such as allowing businesses to manage supply throughout the entire organisation, all with strong capital management and financial management.

Compared to systems we review like Asana, Wrike, Paymo, Float and various other Work Management solutions. We think Dynamics 365 Business Central is more suited for complex business. There is also a considerable capital investment in implementing this, but that should fit within your current Microsoft Licensing and your licensing partner will be able to manage this for you.

So let’s have a look at the Total Software Info research that we have on Microsoft Dynamics 365 Business Central, and see if this is the ultimate ERP solution for your Microsoft environment!

Microsoft Dynamics 365 Business Central Best Features

Microsoft Dynamics 365 Business Central Tools Features

Here are what we think are the most popular key features for Microsoft Dynamics 365 Business Central