Wrike: A work management solution that has a strong professional offering
Wrike: A work management solution that has a strong professional offering review
- Smart use of spaces
- Strong API and Integration
- Large range of Space Templates to get started
- Powerful API and Integrations
- The layout can be a bit confusing to new users
- Only higher paid plans get smart dashboards
Wrike Quick Info
Mobile platforms supported:
Free Trial Supported:
What is Wrike?
Work together with clarity and remove those barriers all from within your Wrike interface
While using and researching Wrike, we were immediately impressed by the range of options and enterprise features as well as the options to allow users to start cheaply.
Offering 5 Plan types, users can start from Free with unlimited users with limited features. Then step up to the paid plans that start at 5 users minimum to 200, and then step up to unlimited users in the top tiers.
Wrike is a CWM (Collaborative Work Management solution) that uses Spaces as a way to contain projects and tasks. Think of Spaces almost as Teams in some respect, as different spaces will have different work management requirements. But all working together in one system.
This works great for small teams who may just use one space, and then enterprises who may end up with many more spaces. This flexibility is great, but one caution we always advise with flexibility is this. With great flexibility comes great responsibility! That is, you could quickly end up with a system full of a random assortment of spaces, not following any process and looking very messy.
Thankfully Wrike helps address this with Space Templates. Here you can choose from a range of industry-leading templates and get yourself kick-started.
As with any work management solution on Total Software Info, we always advise watching help videos and getting a good understanding of how the product works. Many times you want to jump and start using it immediately. Whereas if you are armed with the right information, you can make a more educated start and the results will be better.
In general, we find the user interface can navigate fine, and once you are familiar with finding your spaces from the side menu bar. There is also a good menu icon on the top right that shows various options such as to-do lists, dashboards, calendars, reports and starred tasks.
On the contrary, though, we do think the interface takes a little more time to get familiar with and users may find themselves getting lost between Spaces and having to remember to click back to change the Space. This is often a challenge many large work management solutions face and isn’t something unique to Wrike.
From a professional standpoint, the API and Integration are very good.
The data centres are available in both US and the EU, which is great for GDPR and of course other security areas.
One area we think users may have trouble with is reports and exporting. The dashboards and reports built into Wrike are very good, and you can set them up within each Space. But for exporting, Wrike provides a BI Export API that provides CSV and a more report friendly export. This is only available on the higher paid plans. By comparison, other work management solutions support API lists that allow you to GET all the content. And this is included for all users.
In general, Wrike is a complex and powerful tool that with the right training it will guide your business forward. Just make sure you follow some of our tips and learnings so that you start on the right foot.
Have a look below at the Total Software Info research we have gathered and see if Wrike is the work management tool your business has been waiting for.
Wrike Best Features
Wrike Best For
What do the team here at Total Software Info think are the best use cases for Wrike.
Wrike Best Features:
Wrike Best Industries:
Wrike Tools Features
Wrike Pricing Info
Wrike Package Pricing Based on License Types, Currencies, Duration:
License types and prices:
Can Wrike have a range of licenses?The Free Plan
Web, desktop, and mobile apps
Personalized app experience via AI Work Intelligence
Task & subtask management
Live activity stream across the global, project, and task levels
External and internal collaborators
Interactive board and spreadsheet views
Account-wide Work Schedules
Cloud storage integrations (Google Drive, Dropbox, Box, MSFT Office 365, and OneDrive)
Active task limitations apply
2 GB storage space per account
The Professional Plan
This offers all of Free plus:
Interactive Gantt charts
Productivity integrations (MS Project, Excel, RSS)
1 to 2 GB storage per user
The Business Plan
Offers all of Professional plus:
Automation Engine (200 actions/user/month)
Project and task approvals, guest approvals
Real-time reports and report templates
Request forms and calendars
Personal and Account-wide Work Schedules
Time tracking and timesheets
Effort and time allocation
Extension for Adobe Creative Cloud
File and video proofing (30+ file formats)
User groups & permissions
5 GB storage per user
Offers all of Business plus:
Single Sign-On (SSO)
Two-Factor Authentication (2FA)
Custom access roles
User audit reports
Automation Engine (1000 actions/user/month)
10 GB storage per user
Does Wrike have a trial?Status: Free Trial
Are you interested in a trial forClick here to try Wrike.
We find it is important to know how long the contract options are,
this helps with financial planning when procuring software.
The current contract duration
options for Wrike are:
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Specification: Wrike: A work management solution that has a strong professional offering
Wrike Company Overview
Wrike COMPANY INFORMATION
|Company Name||Wrike, Inc.|
|Number of Employees||1000|
|Office Locations||San Jose, California, USA|
San Jose, CA, US (HQ)
70 N 2nd St
San Diego, CA, US
9171 Towne Centre Dr #200
520 Bourke St
6 Grand Parade, Rathmines
Chuo City, JP
|Key People||Andrew Filev|
Arathi K Ramesh
Nick RocoView Nick Roco’s profile
Wrike Frequently Asked Questions
SMS and Mid Market Enterprise
Marketing Sales Information Technology Other: Professional Services
Wrike has the following user interface customizations:
Within the Wrike user interface, you can show your spaces, teams, and pinned information.
Workspaces also support themes where you can pick from 14 different themes.
You still work very much within the Wrike look and feel. And we find for most users, this works well when using a tool.
Wrike has the following workflow customizations:
To do any of the advanced workflow and automation that is key within a work management tool. You have to have the Business or above plans to access this.
Here you get access to advanced automation workflow and the automation engine. The engine supports all types of triggers and actions.
Limits apply to this. Business gets 200 actions a month per seat, Enterprise gets 1000 actions a month per seat and the Pinnacle plan gets a whopping 1500 actions a month per seat!.
The is also Wrike Integrate, Wrike's internally built integration tool. Think of it like Zapier or Make where you can simply select other applications and connect them to your Wrike data.
Wrike Integrate is a paid add-on.
Wrike has the following report customizations:
Reporting is an interesting one with Wrike. There is a range of options, but depending on your plan you will have limited access.
Dynamic Gantt and pre-built dashboards and widgets for example start on the Professional Plan.
Advanced reports and BI come in from the Enterprise plan.
When you have the license to make reports the interface is really good. Simply go to Reports. Create a report. Select the type of report you need. Then voila, your report is there.
Reports can be set up per data sources, such as project, folder or space.
Does Wrike support creation of new objects:
You are not able to create new object types in Wrike.
Wrike has the following native integrations available:
With Wrike, there are various integration options.
Depending on the plan, you get access to standard integrations.
For example, the Business plan introduces native integration to Salesforce. You also get what's called Wrike Integrate access to NetSuite and QuickBook for financial integration.
With Wrike Integrate, this is a paid add-on from the Business plan and up. And it allows you to integrate with other platforms with ease.
What we know from our experience with integration. Instead of paying for another integration tool, paying Wrike and using Wrike Integrate should verify the function of the integration from Wrike's development team.
You will need to weigh up what apps you might need to integrate to. Tools like Zapier and Make can integrate with 1000's products, including Wrike.
And as the API is available on all plans, including free. It is very simple for a developer to register a new app from within Wrike to get an OAuth Client ID and Secret, and then start connecting integrations that way.
Below we have our info of API options for Wrike
API Auth Methods:
OAuth2|API Key|Access Token
API WSDL Support:HTTP|SOAP|JSON
API Objects Accessible:The current version of the Wrike API is v4.
The Wrike API demonstrates a strong level of professionalism and highlights the capability of its development team.
The standard reference offers the following methods available:
Folders & Projects
Work Schedule exceptions
User Schedule exceptions
The API also supports Webhooks that cover 3 main listening areas:
For Enterprise and Pinnacle plans, there is also access to the Business intelligence API. This is called the BI Export API and it allows you to export content to CSV to be used by third-party analytic tools.
API Cost:Free/Part of Existing Subscription
You can also have a good read of theAPI Documentation Here
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