Otter.ai
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
We have verified Otter.ai as a AI Meeting Assistants product, but not enough of its specification is confirmed yet for a scored verdict.
Our Take
We list Otter.ai in AI Meeting Assistants and are still verifying its feature set, pricing and platform coverage before publishing a full analysis. Basic: Free forever (Meetings, summaries, and basic integrations). Business: $19.99/month per user (includes 6,000 transcription minutes, 4 hours per conversation, and advanced admin features). Enterprise: Custom pricing for large-scale deployments with advanced security and governance.
Where It Fits
- Small teams starting without a budget line
- Workflows built around OtterPilot (Automated Meeting Assistant) and Real-time Transcription & Captions
Where It Falls Short
- Procurement processes that require published SOC 2 or ISO 27001 evidence
- Stacks that depend on a documented public API
- Teams that work primarily from a phone
Rating Breakdown
In-Depth Analysis
Overview
Otter.ai is a leading AI-driven transcription service and meeting assistant designed to capture and organize spoken information. By deploying its proprietary 'OtterPilot,' the software automatically joins meetings across Zoom, Google Meet, and Microsoft Teams to record, transcribe in real-time, and generate concise summaries. Beyond simple note-taking, Otter serves as a collaborative knowledge base where teams can search past conversations and extract key insights through an interactive AI Chat. The platform is purpose-built for various professional use cases, including Sales, Education, Media, and Recruiting. For sales teams, it acts as a bridge to CRMs, automatically pushing deal insights and action items to Salesforce or HubSpot. For educators and students, it simplifies lecture capturing. Features like speaker recognition, automated action item assignment, and custom 'Channels' for project organization make it a comprehensive tool for enhancing organizational productivity and focus.
Ease of Use
Platform coverage for Otter.ai is not documented by the vendor, so confirm deployment options directly before rollout.
Key Strengths
- Covers OtterPilot (Automated Meeting Assistant), Real-time Transcription & Captions, AI Meeting Summaries & Insights
Limitations to Consider
- No security certifications published on the vendor site
- No public API documented
- Support channels are not documented publicly
- No free trial length published
- No verified user ratings collected on this site yet
Pricing Analysis
Basic: Free forever (Meetings, summaries, and basic integrations). Business: $19.99/month per user (includes 6,000 transcription minutes, 4 hours per conversation, and advanced admin features). Enterprise: Custom pricing for large-scale deployments with advanced security and governance.
Final Thoughts
We publish what is verified about Otter.ai and update the page as the vendor confirms more of its specification.
Top-Rated Alternatives
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Popular Integrations
Otter.ai works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official Otter.ai website or check our individual product pages for the most up-to-date integration information.
About Otter.ai
An AI-powered meeting assistant that provides real-time transcription, automated summaries, and cross-meeting AI chat to power team workflows.
Key Features
Feature Availability
| Feature | Otter.ai |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Basic: Free forever (Meetings, summaries, and basic integrations). Business: $19.99/month per user (includes 6,000 transcription minutes, 4 hours per conversation, and advanced admin features). Enterprise: Custom pricing for large-scale deployments with advanced security and governance.
Integration & API
- API Supported
- Yes
- API Auth Methods
- Not specified
- API Protocols
- Not specified
- Native Integrations
- ZoomGoogle MeetMicrosoft TeamsSalesforceHubSpotSlackDropboxGoogle CalendarGoogle DocsJiraNotionAsanaZapier
- Marketplace
- Not specified
- Zapier
- Not specified
Security & Compliance
- Certifications
- Not specified
- Encryption
- Not specified
- Compliance
- Not specified
- Uptime SLA
- Not specified
Mobile
- Mobile App
- Not specified
- Platforms
- Not specified
- Mobile Pricing
- Not specified
Support
- Channels
- Not specified
- Hours
- Not specified
- Dedicated Manager
- Not specified
- Training
- Not specified
Get Started
Pricing
Basic: Free forever (Meetings, summaries, and basic integrations). Business: $19.99/month per user (includes 6,000 transcription minutes, 4 hours per conversation, and advanced admin features). Enterprise: Custom pricing for large-scale deployments with advanced security and governance.
Vendor
Otter.ai Inc.
Category
AI Meeting Assistants
Status
Featured Software