Sprout Social
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
The enterprise social media management platform built for serious social marketers.
Our Take
Sprout Social offers polished social media management with excellent analytics and customer care features. It is pricier than Hootsuite but more refined.
Strong Fit
- Agencies managing client social media
- Enterprise social media teams
- Brands prioritizing social customer care
- Teams wanting polished experience
Look Elsewhere If
- Small businesses (expensive)
- Simple scheduling needs
- Budget-conscious teams
Rating Breakdown
In-Depth Analysis
Overview
Sprout Social is an enterprise social media management platform offering publishing, engagement, analytics, and listening. It serves brands and agencies with polished features.
Ease of Use
Sprout Social is well-designed and intuitive. The Smart Inbox unifies messages across networks. Publishing and analytics are straightforward.
Key Strengths
- Polished, modern interface
- Smart Inbox for engagement
- Strong analytics and reporting
- Social listening included
- CRM-like contact views
- Team collaboration features
Limitations to Consider
- Expensive compared to alternatives
- Fewer networks than some competitors
- Learning curve for full features
- Pricing per profile can add up
Pricing Analysis
Standard at $249/month (5 profiles). Professional at $399/month. Advanced at $499/month.
Final Thoughts
Sprout Social is the premium choice for serious social media management. The polish and features justify the cost for enterprises. Smaller teams should consider Buffer or Hootsuite.
Top-Rated Alternatives
Explore other highly-rated Social Media options to find the best fit for your needs.
Popular Integrations
Sprout Social works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official Sprout Social website or check our individual product pages for the most up-to-date integration information.
About Sprout Social
Social media management and intelligence
Key Features
Feature Availability
| Feature | Sprout Social |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Starting at $199/month
Integration & API
- API Supported
- Yes
- API Auth Methods
- OAuth2
- API Protocols
- REST
- Native Integrations
- FacebookInstagramTwitterLinkedInPinterestTikTok
- Marketplace
- Yes
- Zapier
- Yes
Security & Compliance
- Certifications
- SOC 2ISO 27001
- Encryption
- AES-256TLS 1.2
- Compliance
- GDPRCCPA
- Uptime SLA
- 99.9%
Customization
- Custom Objects
- No
- Custom Fields
- Yes
- Custom Workflows
- Yes
- Custom Reports
- Yes
- Custom Branding
- Yes
- Coding Capability
- No
Mobile
- Mobile App
- Yes
- Platforms
- iOSAndroid
- Mobile Pricing
- Included
Delivery & Infrastructure
- Deployment Type
- Public Cloud
- Browsers
- ChromeFirefoxSafariEdge
- Data Centers
- USA
- Languages
- English
Pricing & Licensing
- Contract Duration
- MonthlyAnnual
- License Mix
- Yes
- Trial Days
- 30 days
- Currency
- USD
Support
- Channels
- PhoneEmailChatHelp Center
- Hours
- Business Hours
- Dedicated Manager
- Yes
- Training
- Yes