Smartsheet
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
The spreadsheet-style work management tool for teams who think in rows and columns.
Our Take
Smartsheet brings project management to spreadsheet lovers. The familiar interface reduces learning curve. Automation and dashboards add power beyond spreadsheets.
Where It Fits
- Teams comfortable with spreadsheets
- Operations and process management
- Manufacturing and logistics
- Those migrating from Excel
Where It Falls Short
- Teams preferring modern PM interfaces
- Developers (use Linear)
- Those wanting visual project management
Rating Breakdown
In-Depth Analysis
Overview
Smartsheet is work management in spreadsheet format. It appeals to teams who think in rows and columns while adding automation, dashboards, and collaboration.
Ease of Use
Smartsheet is immediately familiar to spreadsheet users. The learning curve for basic use is minimal. Advanced features like automation require more learning.
Key Strengths
- Spreadsheet-familiar interface
- Automation capabilities
- Dashboards and reporting
- Forms and data collection
- Good for operations
- Enterprise-grade
Limitations to Consider
- Not for those who dislike spreadsheets
- Less modern than Asana/Monday
- Can become complex
- Mobile experience limited
Pricing Analysis
Pro at $9/user/month. Business at $19/user/month. Enterprise pricing is custom.
Final Thoughts
Smartsheet is ideal for spreadsheet-oriented teams. The familiarity accelerates adoption. Those wanting modern PM interfaces should look at Asana or Monday.com.
Top-Rated Alternatives
Explore other highly-rated Project Management options to find the best fit for your needs.
Popular Integrations
Smartsheet works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official Smartsheet website or check our individual product pages for the most up-to-date integration information.
About Smartsheet
Enterprise work management
Key Features
Feature Availability
| Feature | Smartsheet |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Starting at $9/user/month
Integration & API
- API Supported
- Yes
- API Auth Methods
- API KeyOAuth2
- API Protocols
- REST
- Native Integrations
- SalesforceJiraSlackMicrosoft Teams
- Marketplace
- Yes
- Zapier
- Yes
Security & Compliance
- Certifications
- SOC 2ISO 27001FedRAMP
- Encryption
- AES-256TLS 1.2
- Compliance
- GDPRHIPAA
- Uptime SLA
- 99.9%
Customization
- Custom Objects
- Yes
- Custom Fields
- Yes
- Custom Workflows
- Yes
- Custom Reports
- Yes
- Custom Branding
- Yes
- Coding Capability
- No
Mobile
- Mobile App
- Yes
- Platforms
- iOSAndroid
- Mobile Pricing
- Included
Delivery & Infrastructure
- Deployment Type
- Public Cloud
- Browsers
- ChromeFirefoxSafariEdge
- Data Centers
- USAEUAPAC
- Languages
- EnglishGermanFrenchSpanishJapanese
Pricing & Licensing
- Contract Duration
- MonthlyAnnual
- License Mix
- Yes
- Trial Days
- 30 days
- Currency
- USD
Support
- Channels
- EmailChatPhoneHelp Center
- Hours
- 24/7
- Dedicated Manager
- Yes
- Training
- Yes