Rocket.Chat
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
We have verified Rocket.Chat as a Team Communication product, but not enough of its specification is confirmed yet for a scored verdict.
Our Take
We list Rocket.Chat in Team Communication and are still verifying its feature set, pricing and platform coverage before publishing a full analysis. Free self-hosted. Pro $4/user/month, Enterprise custom pricing
Strong Fit
- Small teams starting without a budget line
- Workflows built around Self-Hosted Option and Omnichannel Messaging
Look Elsewhere If
- Procurement processes that require published SOC 2 or ISO 27001 evidence
- Stacks that depend on a documented public API
- Teams that work primarily from a phone
Rating Breakdown
In-Depth Analysis
Overview
Rocket.Chat is an open-source communication platform that offers flexibility for teams requiring data sovereignty. It supports real-time chat, video conferencing, file sharing, and omnichannel customer engagement. With white-label capabilities and extensive customization options, it's ideal for enterprises and government organizations.
Ease of Use
Platform coverage for Rocket.Chat is not documented by the vendor, so confirm deployment options directly before rollout.
Key Strengths
- Covers Self-Hosted Option, Omnichannel Messaging, Video Conferencing
Limitations to Consider
- No security certifications published on the vendor site
- No public API documented
- Support channels are not documented publicly
- No free trial length published
- No verified user ratings collected on this site yet
Pricing Analysis
Free self-hosted. Pro $4/user/month, Enterprise custom pricing
Final Thoughts
We publish what is verified about Rocket.Chat and update the page as the vendor confirms more of its specification.
Top-Rated Alternatives
Explore other highly-rated Team Communication options to find the best fit for your needs.
Popular Integrations
Rocket.Chat works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official Rocket.Chat website or check our individual product pages for the most up-to-date integration information.
About Rocket.Chat
Open-source omnichannel communication platform
Key Features
Feature Availability
| Feature | Rocket.Chat |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Free self-hosted. Pro $4/user/month, Enterprise custom pricing
Integration & API
- API Supported
- Yes
- API Auth Methods
- Not specified
- API Protocols
- Not specified
- Native Integrations
- Not specified
- Marketplace
- Not specified
- Zapier
- Yes
Security & Compliance
- Certifications
- ISO 27001
- Encryption
- E2ETLS
- Compliance
- Not specified
- Uptime SLA
- Not specified
Mobile
- Mobile App
- Yes
- Platforms
- iOSAndroid
- Mobile Pricing
- Not specified
Delivery & Infrastructure
- Deployment Type
- Self-hosted, Cloud
- Browsers
- Not specified
- Data Centers
- Not specified
- Languages
- Not specified