Pipedrive
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
The sales-focused CRM that visualizes your pipeline and keeps deals moving forward.
Our Take
Pipedrive is built by salespeople for salespeople. The visual pipeline is intuitive, and the focus on activities keeps reps productive. It lacks marketing features but excels at pure sales management.
Best For
- Sales teams wanting visual pipeline management
- SMBs focused on deal tracking
- Teams valuing simplicity over features
- Outbound sales organizations
Consider Alternatives If
- Teams needing marketing automation
- Complex enterprise sales processes
- Organizations wanting all-in-one platform
Rating Breakdown
In-Depth Analysis
Overview
Pipedrive is a sales CRM built around the visual pipeline. It emphasizes activity-based selling and makes deal tracking intuitive. Over 100,000 companies use it worldwide.
Ease of Use
Pipedrive is one of the easiest CRMs to learn. The drag-and-drop pipeline is immediately intuitive. Most sales teams are productive within days.
Key Strengths
- Visual pipeline management
- Activity-based selling focus
- Simple, intuitive interface
- Good mobile apps
- Email integration
- Reasonable pricing
Limitations to Consider
- Limited marketing features
- Reporting less advanced than Salesforce
- Fewer integrations than leaders
- Not for complex enterprise needs
Pricing Analysis
Essential at $14.90/user/month. Advanced at $27.90/user/month. Professional at $49.90/user/month. Enterprise at $99/user/month.
Final Thoughts
Pipedrive is excellent for sales teams wanting simplicity and visual pipeline management. For marketing integration or enterprise complexity, consider HubSpot or Salesforce.
Top-Rated Alternatives
Explore other highly-rated CRM Software options to find the best fit for your needs.
Popular Integrations
Pipedrive works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official Pipedrive website or check our individual product pages for the most up-to-date integration information.
About Pipedrive
Sales CRM designed by salespeople, for salespeople
Key Features
Feature Availability
| Feature | Pipedrive |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Starting at $14.90/user/month
Integration & API
- API Supported
- Yes
- API Auth Methods
- API KeyOAuth2
- API Protocols
- REST
- Native Integrations
- SalesforceGoogleMailchimpSlack
- Marketplace
- Yes
- Zapier
- Yes
Security & Compliance
- Certifications
- SOC 2ISO 27001
- Encryption
- AES-256TLS 1.2
- Compliance
- GDPR
- Uptime SLA
- 99.9%
Customization
- Custom Objects
- Yes
- Custom Fields
- Yes
- Custom Workflows
- Yes
- Custom Reports
- Yes
- Custom Branding
- Yes
- Coding Capability
- No
Mobile
- Mobile App
- Yes
- Platforms
- iOSAndroid
- Mobile Pricing
- Included
Delivery & Infrastructure
- Deployment Type
- Public Cloud
- Browsers
- ChromeFirefoxSafariEdge
- Data Centers
- USAEU
- Languages
- EnglishSpanishFrenchGermanPortuguese
Pricing & Licensing
- Contract Duration
- MonthlyAnnual
- License Mix
- Yes
- Trial Days
- 14 days
- Currency
- USDEUR
Support
- Channels
- PhoneEmailChatHelp Center
- Hours
- 24/7
- Dedicated Manager
- Yes
- Training
- Yes