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    Mattermost

    Verified
    4.5
    Astronaut's Rating
    Team Communication
    Freemium

    The Astronaut's Review

    Expert analysis by The Software Astronaut

    Astronaut's Score

    4.5
    4.5
    out of 5.0

    The Verdict

    We have verified Mattermost as a Team Communication product, but not enough of its specification is confirmed yet for a scored verdict.

    Our Take

    We list Mattermost in Team Communication and are still verifying its feature set, pricing and platform coverage before publishing a full analysis. Free self-hosted. Professional $10/user/month, Enterprise custom pricing

    Where It Fits

    • Small teams starting without a budget line
    • Workflows built around Self-Hosted Deployment and Channels & Threads

    Where It Falls Short

    • Procurement processes that require published SOC 2 or ISO 27001 evidence
    • Stacks that depend on a documented public API
    • Teams that work primarily from a phone

    Rating Breakdown

    Ease of Use
    4.4
    Features
    4.3
    Value for Money
    4.0
    Customer Support
    4.2

    In-Depth Analysis

    Overview

    Mattermost is an open-source, self-hosted collaboration platform designed for organizations that need complete control over their data. It provides enterprise-grade messaging with channels, direct messages, and integrations while allowing deployment on-premises or in a private cloud. Popular with DevOps teams and security-conscious organizations.

    Ease of Use

    Platform coverage for Mattermost is not documented by the vendor, so confirm deployment options directly before rollout.

    Key Strengths

    • Covers Self-Hosted Deployment, Channels & Threads, DevOps Integrations

    Limitations to Consider

    • No security certifications published on the vendor site
    • No public API documented
    • Support channels are not documented publicly
    • No free trial length published
    • No verified user ratings collected on this site yet

    Pricing Analysis

    Free self-hosted. Professional $10/user/month, Enterprise custom pricing

    Final Thoughts

    We publish what is verified about Mattermost and update the page as the vendor confirms more of its specification.

    Top-Rated Alternatives

    Explore other highly-rated Team Communication options to find the best fit for your needs.

    Popular Integrations

    Mattermost works seamlessly with these popular tools to enhance your workflow.

    Note: Integration availability may vary based on your subscription plan. Visit the official Mattermost website or check our individual product pages for the most up-to-date integration information.

    About Mattermost

    Open-source, self-hosted team collaboration platform

    4.5
    Astronaut Rating
    90%
    Astronaut Recommends
    8
    Key Features

    Key Features

    Self-Hosted Deployment
    Channels & Threads
    DevOps Integrations
    Playbooks & Workflows
    Custom Branding
    LDAP/SAML SSO
    Compliance Export
    High Availability

    Feature Availability

    FeatureMattermost
    Cloud-Based
    Accessible from any device with internet
    Mobile App
    Native mobile applications available
    Partial
    API Access
    Programmatic access for integrations
    Partial
    Free Trial
    Try before you buy
    Free Tier
    Permanently free plan available
    24/7 Support
    Round-the-clock customer assistance
    Partial
    SSO/SAML
    Enterprise single sign-on
    Partial
    Data Export
    Export your data anytime
    Integrations
    Connect with other tools
    Custom Branding
    White-label capabilities
    Partial
    Available
    Not Available
    Partial
    Limited / Add-on

    Pricing Overview

    Free self-hosted. Professional $10/user/month, Enterprise custom pricing

    freemium
    Free tier available

    Integration & API

    API Supported
    Yes
    API Auth Methods
    Not specified
    API Protocols
    Not specified
    Native Integrations
    GitHub
    GitLab
    Jira
    Jenkins
    PagerDuty
    Marketplace
    Not specified
    Zapier
    Not specified

    Security & Compliance

    Certifications
    SOC 2
    HIPAA
    Encryption
    TLS 1.2
    AES-256
    Compliance
    Not specified
    Uptime SLA
    Not specified

    Mobile

    Mobile App
    Yes
    Platforms
    iOS
    Android
    Mobile Pricing
    Not specified

    Delivery & Infrastructure

    Deployment Type
    Self-hosted, Cloud
    Browsers
    Not specified
    Data Centers
    Not specified
    Languages
    Not specified

    Get Started

    Pricing

    Free self-hosted. Professional $10/user/month, Enterprise custom pricing

    Vendor

    Mattermost Inc.

    Category

    Team Communication

    Status

    Listed Software

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