Loom
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
The async video messaging tool that replaced unnecessary meetings.
Our Take
Loom popularized async video as a communication medium. Recording your screen with a face bubble is now a standard way to explain things without scheduling a meeting. The AI features add transcription and summaries automatically.
Where It Fits
- Remote teams reducing meeting overload
- Sales teams sending personalized videos
- Customer support explaining solutions
- Anyone who types "let me show you" repeatedly
Where It Falls Short
- Real-time collaboration needs
- Polished video production (use editing software)
- Teams preferring written documentation
Rating Breakdown
In-Depth Analysis
Overview
Loom is an async video messaging platform that lets you record your screen, camera, or both. Videos are instantly shareable via link. Over 25 million people use Loom to communicate more effectively.
Ease of Use
Loom is dead simple—click record, share the link. The browser extension and desktop apps work reliably. Recording, trimming, and sharing take seconds. No video editing skills required.
Key Strengths
- One-click recording and sharing
- AI transcription and summaries
- Viewer insights show who watched
- Reactions and comments on videos
- Team workspace for organization
- Chrome extension is seamless
Limitations to Consider
- Free tier limits video length to 5 minutes
- Not for polished, edited video content
- Viewer must have internet to watch
- Storage limits on lower plans
Pricing Analysis
Free tier includes 5-minute videos. Business at $12.50/user/month adds unlimited length and AI features. Enterprise pricing is custom.
Final Thoughts
Loom is essential for async communication, especially for remote teams. It replaces meetings that could have been an email—or better, a video. For polished content, use proper video editing tools.
Top-Rated Alternatives
Explore other highly-rated Collaboration options to find the best fit for your needs.
Popular Integrations
Loom works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official Loom website or check our individual product pages for the most up-to-date integration information.
About Loom
Async video messaging
Key Features
Feature Availability
| Feature | Loom |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Free for 25 videos, Business from $15/creator/month
Integration & API
- API Supported
- Yes
- API Auth Methods
- OAuth2
- API Protocols
- REST
- Native Integrations
- SlackZoomGoogle CalendarJira
- Marketplace
- No
- Zapier
- Yes
Security & Compliance
- Certifications
- SOC 2
- Encryption
- AES-256TLS 1.2
- Compliance
- GDPR
- Uptime SLA
- 99.9%
Customization
- Custom Objects
- No
- Custom Fields
- No
- Custom Workflows
- No
- Custom Reports
- Yes
- Custom Branding
- Yes
- Coding Capability
- No
Mobile
- Mobile App
- Yes
- Platforms
- iOSAndroid
- Mobile Pricing
- Included
Delivery & Infrastructure
- Deployment Type
- Public Cloud
- Browsers
- ChromeFirefoxSafariEdge
- Data Centers
- USA
- Languages
- English
Pricing & Licensing
- Contract Duration
- MonthlyAnnual
- License Mix
- Yes
- Trial Days
- 14 days
- Currency
- USD
Support
- Channels
- EmailChatHelp Center
- Hours
- Business Hours
- Dedicated Manager
- Yes
- Training
- Yes