LiveChat
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
We have verified LiveChat as a Live Chat & Chatbots product, but not enough of its specification is confirmed yet for a scored verdict.
Our Take
We list LiveChat in Live Chat & Chatbots and are still verifying its feature set, pricing and platform coverage before publishing a full analysis. From $20/agent/month
Strong Fit
- Workflows built around Live Chat Widget and Chat Routing
Look Elsewhere If
- Procurement processes that require published SOC 2 or ISO 27001 evidence
- Stacks that depend on a documented public API
- Teams that work primarily from a phone
Rating Breakdown
In-Depth Analysis
Overview
LiveChat is a premium customer service platform focused on delivering exceptional live chat experiences.
Ease of Use
Platform coverage for LiveChat is not documented by the vendor, so confirm deployment options directly before rollout.
Key Strengths
- Covers Live Chat Widget, Chat Routing, Canned Responses
Limitations to Consider
- No security certifications published on the vendor site
- No public API documented
- Support channels are not documented publicly
- No free trial length published
- No verified user ratings collected on this site yet
Pricing Analysis
From $20/agent/month
Final Thoughts
We publish what is verified about LiveChat and update the page as the vendor confirms more of its specification.
Top-Rated Alternatives
Explore other highly-rated Live Chat & Chatbots options to find the best fit for your needs.
Popular Integrations
LiveChat works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official LiveChat website or check our individual product pages for the most up-to-date integration information.
About LiveChat
Premium live chat platform for customer service teams.
Key Features
Feature Availability
| Feature | LiveChat |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
From $20/agent/month
Technical specifications are not yet available for LiveChat.
Check back later or contact the vendor for details.