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    Element

    Verified
    4.3
    Astronaut's Rating
    Team Communication
    Freemium

    The Astronaut's Review

    Expert analysis by The Software Astronaut

    Astronaut's Score

    4.3
    4.3
    out of 5.0

    The Verdict

    We have verified Element as a Team Communication product, but not enough of its specification is confirmed yet for a scored verdict.

    Our Take

    We list Element in Team Communication and are still verifying its feature set, pricing and platform coverage before publishing a full analysis. Free self-hosted. Element One $5/user/month, Enterprise custom pricing

    Strong Fit

    • Small teams starting without a budget line
    • Workflows built around End-to-End Encryption and Decentralized/Self-Hosted

    Look Elsewhere If

    • Procurement processes that require published SOC 2 or ISO 27001 evidence
    • Stacks that depend on a documented public API
    • Teams that work primarily from a phone

    Rating Breakdown

    Ease of Use
    4.2
    Features
    4.1
    Value for Money
    3.8
    Customer Support
    4.0

    In-Depth Analysis

    Overview

    Element is a secure, decentralized communication app built on the Matrix protocol. It offers end-to-end encryption by default and allows organizations to host their own servers or use Element's cloud. Popular with privacy-conscious organizations, governments, and open-source communities.

    Ease of Use

    Platform coverage for Element is not documented by the vendor, so confirm deployment options directly before rollout.

    Key Strengths

    • Covers End-to-End Encryption, Decentralized/Self-Hosted, Matrix Protocol

    Limitations to Consider

    • No security certifications published on the vendor site
    • No public API documented
    • Support channels are not documented publicly
    • No free trial length published
    • No verified user ratings collected on this site yet

    Pricing Analysis

    Free self-hosted. Element One $5/user/month, Enterprise custom pricing

    Final Thoughts

    We publish what is verified about Element and update the page as the vendor confirms more of its specification.

    Top-Rated Alternatives

    Explore other highly-rated Team Communication options to find the best fit for your needs.

    Popular Integrations

    Element works seamlessly with these popular tools to enhance your workflow.

    Note: Integration availability may vary based on your subscription plan. Visit the official Element website or check our individual product pages for the most up-to-date integration information.

    About Element

    Secure, decentralized messaging on the Matrix protocol

    4.3
    Astronaut Rating
    86%
    Astronaut Recommends
    8
    Key Features

    Key Features

    End-to-End Encryption
    Decentralized/Self-Hosted
    Matrix Protocol
    Bridging to Other Platforms
    Voice & Video Calls
    Spaces for Organization
    Cross-Signing Verification
    Rich Integrations

    Feature Availability

    FeatureElement
    Cloud-Based
    Accessible from any device with internet
    Mobile App
    Native mobile applications available
    Partial
    API Access
    Programmatic access for integrations
    Partial
    Free Trial
    Try before you buy
    Free Tier
    Permanently free plan available
    24/7 Support
    Round-the-clock customer assistance
    Partial
    SSO/SAML
    Enterprise single sign-on
    Partial
    Data Export
    Export your data anytime
    Integrations
    Connect with other tools
    Custom Branding
    White-label capabilities
    Partial
    Available
    Not Available
    Partial
    Limited / Add-on

    Pricing Overview

    Free self-hosted. Element One $5/user/month, Enterprise custom pricing

    freemium
    Free tier available

    Integration & API

    API Supported
    Yes
    API Auth Methods
    Not specified
    API Protocols
    Not specified
    Native Integrations
    Slack Bridge
    Discord Bridge
    IRC Bridge
    Marketplace
    Not specified
    Zapier
    Not specified

    Security & Compliance

    Certifications
    Not specified
    Encryption
    E2E Encryption
    Matrix Protocol
    Compliance
    Not specified
    Uptime SLA
    Not specified

    Mobile

    Mobile App
    Yes
    Platforms
    iOS
    Android
    Mobile Pricing
    Not specified

    Delivery & Infrastructure

    Deployment Type
    Self-hosted, Cloud
    Browsers
    Not specified
    Data Centers
    Not specified
    Languages
    Not specified

    Get Started

    Pricing

    Free self-hosted. Element One $5/user/month, Enterprise custom pricing

    Vendor

    Element

    Category

    Team Communication

    Status

    Listed Software

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