The Software Astronaut is charting the software universe — explore 928 tools across 168 categories.
    Drift logo

    Drift

    Verified
    4.3
    Astronaut's Rating
    Live Chat & Chatbots
    Paid

    The Astronaut's Review

    Expert analysis by The Software Astronaut

    Astronaut's Score

    4.3
    4.3
    out of 5.0

    The Verdict

    We have verified Drift as a Live Chat & Chatbots product, but not enough of its specification is confirmed yet for a scored verdict.

    Our Take

    We list Drift in Live Chat & Chatbots and are still verifying its feature set, pricing and platform coverage before publishing a full analysis. From $2,500/month

    Best For

    • Workflows built around AI Chatbots and Live Chat

    Consider Alternatives If

    • Procurement processes that require published SOC 2 or ISO 27001 evidence
    • Stacks that depend on a documented public API
    • Teams that work primarily from a phone

    Rating Breakdown

    Ease of Use
    4.2
    Features
    4.1
    Value for Money
    3.8
    Customer Support
    4.0

    In-Depth Analysis

    Overview

    Drift is a conversational marketing and sales platform that uses AI chatbots and live chat to engage website visitors and qualify leads.

    Ease of Use

    Platform coverage for Drift is not documented by the vendor, so confirm deployment options directly before rollout.

    Key Strengths

    • Covers AI Chatbots, Live Chat, Meeting Scheduling

    Limitations to Consider

    • No security certifications published on the vendor site
    • No public API documented
    • Support channels are not documented publicly
    • No free trial length published
    • No verified user ratings collected on this site yet

    Pricing Analysis

    From $2,500/month

    Final Thoughts

    We publish what is verified about Drift and update the page as the vendor confirms more of its specification.

    Top-Rated Alternatives

    Explore other highly-rated Live Chat & Chatbots options to find the best fit for your needs.

    Popular Integrations

    Drift works seamlessly with these popular tools to enhance your workflow.

    Note: Integration availability may vary based on your subscription plan. Visit the official Drift website or check our individual product pages for the most up-to-date integration information.

    About Drift

    Conversational marketing and AI-powered lead qualification.

    4.3
    Astronaut Rating
    86%
    Astronaut Recommends
    8
    Key Features

    Key Features

    AI Chatbots
    Live Chat
    Meeting Scheduling
    Lead Routing
    Conversational Landing Pages
    Email Sequences
    Intent Detection
    Revenue Reporting

    Feature Availability

    FeatureDrift
    Cloud-Based
    Accessible from any device with internet
    Mobile App
    Native mobile applications available
    Partial
    API Access
    Programmatic access for integrations
    Partial
    Free Trial
    Try before you buy
    Free Tier
    Permanently free plan available
    24/7 Support
    Round-the-clock customer assistance
    Partial
    SSO/SAML
    Enterprise single sign-on
    Partial
    Data Export
    Export your data anytime
    Integrations
    Connect with other tools
    Custom Branding
    White-label capabilities
    Partial
    Available
    Not Available
    Partial
    Limited / Add-on

    Pricing Overview

    From $2,500/month

    paid

    Technical specifications are not yet available for Drift.

    Check back later or contact the vendor for details.

    Get Started

    Pricing

    From $2,500/month

    Vendor

    Salesloft

    Category

    Live Chat & Chatbots

    Status

    Listed Software

    Related Articles