Close
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
The CRM built for inside sales teams who live on calls and emails.
Our Take
Close CRM is designed for high-velocity inside sales with built-in calling, email, and SMS. The focus on sales productivity differentiates it from general CRMs.
Best For
- Inside sales teams
- High-volume outreach
- Startups with sales-driven growth
- Teams wanting built-in calling
Consider Alternatives If
- Field sales teams
- Complex enterprise sales
- Marketing-focused organizations
Rating Breakdown
In-Depth Analysis
Overview
Close is a CRM for inside sales teams featuring built-in calling, email sequences, and SMS for high-velocity selling.
Ease of Use
Close is straightforward for salespeople. The calling and email features are immediately useful. Less configuration than Salesforce.
Key Strengths
- Built-in calling (VOIP)
- Email sequences
- SMS messaging
- Power Dialer
- Pipeline management
- Sales focused
Limitations to Consider
- Less customizable than Salesforce
- Not for complex sales processes
- Limited marketing features
- Smaller ecosystem
Pricing Analysis
Startup at $49/user/month. Professional at $99/user/month. Enterprise at $139/user/month.
Final Thoughts
Close is excellent for inside sales teams doing high-volume outreach. For complex enterprise sales, Salesforce offers more. The calling integration is compelling.
Top-Rated Alternatives
Explore other highly-rated CRM Software options to find the best fit for your needs.
Popular Integrations
Close works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official Close website or check our individual product pages for the most up-to-date integration information.
About Close
All-in-one sales CRM with calling & SMS
Key Features
Feature Availability
| Feature | Close |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Startup from $49/user/month
Integration & API
- API Supported
- Yes
- API Auth Methods
- API Key
- API Protocols
- REST
- Native Integrations
- SlackZapierSegment
- Marketplace
- No
- Zapier
- Yes
Security & Compliance
- Certifications
- SOC 2
- Encryption
- AES-256TLS 1.2
- Compliance
- GDPR
- Uptime SLA
- 99.9%
Customization
- Custom Objects
- Yes
- Custom Fields
- Yes
- Custom Workflows
- Yes
- Custom Reports
- Yes
- Custom Branding
- No
- Coding Capability
- Yes
Mobile
- Mobile App
- Yes
- Platforms
- iOSAndroid
- Mobile Pricing
- Included
Delivery & Infrastructure
- Deployment Type
- Public Cloud
- Browsers
- ChromeFirefoxSafariEdge
- Data Centers
- USA
- Languages
- English
Pricing & Licensing
- Contract Duration
- MonthlyAnnual
- License Mix
- Yes
- Trial Days
- 14 days
- Currency
- USD
Support
- Channels
- EmailChatPhoneHelp Center
- Hours
- Business Hours
- Dedicated Manager
- Yes
- Training
- Yes