Box
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
Enterprise content management with security and compliance at its core.
Our Take
Box serves enterprises needing secure file sharing with granular permissions, compliance, and governance. It competes with Dropbox and Google Drive for enterprise content.
Strong Fit
- Enterprises needing compliance
- Regulated industries
- Organizations with strict security requirements
- External collaboration needs
Look Elsewhere If
- Personal use
- Small businesses
- Google or Microsoft shops
Rating Breakdown
In-Depth Analysis
Overview
Box is an enterprise content management platform offering secure file sharing, workflow automation, and compliance features.
Ease of Use
Box is straightforward for file sharing. Enterprise features add complexity. Admin configuration requires planning.
Key Strengths
- Enterprise security
- Compliance certifications
- External sharing controls
- Workflow automation
- Integrations
- Content AI
Limitations to Consider
- More expensive than alternatives
- Complex for simple needs
- Performance varies
- Learning curve for admin
Pricing Analysis
Business at $15/user/month. Business Plus at $25/user/month. Enterprise custom.
Final Thoughts
Box excels for enterprise compliance and security. For simpler file sharing, Dropbox or Google Drive are easier. For Microsoft shops, OneDrive integrates better.
Top-Rated Alternatives
Explore other highly-rated Cloud Storage options to find the best fit for your needs.
Popular Integrations
Box works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official Box website or check our individual product pages for the most up-to-date integration information.
About Box
Enterprise cloud content management
Key Features
Feature Availability
| Feature | Box |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Starting at $15/user/month
Integration & API
- API Supported
- Yes
- API Auth Methods
- OAuth2JWT
- API Protocols
- REST
- Native Integrations
- SalesforceMicrosoft 365SlackDocuSign
- Marketplace
- Yes
- Zapier
- Yes
Security & Compliance
- Certifications
- SOC 2ISO 27001FedRAMPHIPAA
- Encryption
- AES-256TLS 1.2
- Compliance
- GDPRHIPAAGxP
- Uptime SLA
- 99.9%
Customization
- Custom Objects
- No
- Custom Fields
- Yes
- Custom Workflows
- Yes
- Custom Reports
- Yes
- Custom Branding
- Yes
- Coding Capability
- Yes
Mobile
- Mobile App
- Yes
- Platforms
- iOSAndroid
- Mobile Pricing
- Included
Delivery & Infrastructure
- Deployment Type
- Public Cloud
- Browsers
- ChromeFirefoxSafariEdge
- Data Centers
- USAEUAPAC
- Languages
- EnglishJapaneseGermanFrench
Pricing & Licensing
- Contract Duration
- Annual
- License Mix
- Yes
- Trial Days
- 14 days
- Currency
- USD
Support
- Channels
- PhoneEmailChatHelp Center
- Hours
- 24/7
- Dedicated Manager
- Yes
- Training
- Yes