BigCommerce
The Astronaut's Review
Expert analysis by The Software Astronaut
Astronaut's Score
The Verdict
The enterprise e-commerce platform with powerful built-in features.
Our Take
BigCommerce offers robust e-commerce with more built-in features than Shopify. The platform serves larger merchants who need B2B capabilities and multi-channel selling without apps.
Best For
- Growing e-commerce businesses
- B2B commerce needs
- Multi-channel sellers
- Merchants wanting fewer apps
Consider Alternatives If
- Very small stores (Shopify is easier)
- Those wanting maximum themes
- Very simple e-commerce needs
Rating Breakdown
In-Depth Analysis
Overview
BigCommerce is an e-commerce platform competing with Shopify, offering more built-in features and B2B capabilities out of the box.
Ease of Use
BigCommerce is more complex than Shopify but manageable. The built-in features reduce need for apps. Setup takes longer but yields a capable store.
Key Strengths
- More built-in features than Shopify
- No transaction fees
- Strong B2B capabilities
- Multi-channel selling
- Good SEO features
- Headless commerce option
Limitations to Consider
- Fewer themes than Shopify
- Smaller app ecosystem
- Can feel complex
- Annual sales limits per tier
Pricing Analysis
Standard at $29/month. Plus at $79/month. Pro at $299/month. Enterprise pricing custom.
Final Thoughts
BigCommerce is excellent for growing merchants who want built-in features without app dependencies. For simplicity, Shopify is easier. For B2B, BigCommerce has advantages.
Top-Rated Alternatives
Explore other highly-rated E-commerce options to find the best fit for your needs.
Popular Integrations
BigCommerce works seamlessly with these popular tools to enhance your workflow.
Note: Integration availability may vary based on your subscription plan. Visit the official BigCommerce website or check our individual product pages for the most up-to-date integration information.
About BigCommerce
Enterprise e-commerce platform
Key Features
Feature Availability
| Feature | BigCommerce |
|---|---|
Cloud-Based Accessible from any device with internet | |
Mobile App Native mobile applications available | Partial |
API Access Programmatic access for integrations | Partial |
Free Trial Try before you buy | |
Free Tier Permanently free plan available | |
24/7 Support Round-the-clock customer assistance | Partial |
SSO/SAML Enterprise single sign-on | Partial |
Data Export Export your data anytime | |
Integrations Connect with other tools | |
Custom Branding White-label capabilities | Partial |
Pricing Overview
Standard from $39/month
Integration & API
- API Supported
- Yes
- API Auth Methods
- OAuth2API Key
- API Protocols
- REST
- Native Integrations
- PayPalStripeShipStationMailchimp
- Marketplace
- Yes
- Zapier
- Yes
Security & Compliance
- Certifications
- PCI DSS
- Encryption
- AES-256TLS 1.2
- Compliance
- GDPRPCI DSS
- Uptime SLA
- 99.9%
Customization
- Custom Objects
- No
- Custom Fields
- Yes
- Custom Workflows
- Yes
- Custom Reports
- Yes
- Custom Branding
- Yes
- Coding Capability
- Yes
Mobile
- Mobile App
- Yes
- Platforms
- iOSAndroid
- Mobile Pricing
- Included
Delivery & Infrastructure
- Deployment Type
- Public Cloud
- Browsers
- ChromeFirefoxSafariEdge
- Data Centers
- USA
- Languages
- English
Pricing & Licensing
- Contract Duration
- MonthlyAnnual
- License Mix
- No
- Trial Days
- 15 days
- Currency
- USD
Support
- Channels
- PhoneEmailChatHelp Center
- Hours
- 24/7
- Dedicated Manager
- Yes
- Training
- Yes